Email marketing is a digital marketing strategy that involves sending commercial messages, typically to a group of people, through email. These messages could be advertisements, business requests, sales pitches, or any other form of communication aimed at engaging customers or prospects.
Email marketing can serve various purposes. Here we will cover what is email marketing the basics:
Effective email marketing involves strategies such as segmentation (targeting specific groups of subscribers based on demographics, behavior, or preferences), personalization (customizing emails based on individual preferences or past interactions), and optimization (testing and refining email content, subject lines, timing, etc., for better performance).
However, it’s important to note that successful email marketing requires adherence to regulations such as GDPR (General Data Protection Regulation) and CAN-SPAM Act (Controlling the Assault of Non-Solicited Pornography And Marketing Act) to ensure that emails are sent responsibly and ethically.
Email marketing is considered important for several reasons:
Cost-Effective: Compared to traditional marketing channels like print or TV advertising, email marketing is relatively inexpensive. It requires minimal investment in terms of resources and tools, making it accessible to businesses of all sizes.
Wide Reach: Email has a vast reach, with billions of active email users worldwide. This means that businesses can potentially connect with a large audience through email marketing campaigns.
Direct Communication: Email allows for direct communication with subscribers or customers. Messages land directly in their inboxes, providing a personalized and targeted way to engage with them.
Highly Measurable: Email marketing platforms offer robust analytics and reporting features, allowing businesses to track metrics such as open rates, click-through rates, conversion rates, and more. This data helps marketers understand the effectiveness of their campaigns and make informed decisions to improve performance.
Segmentation and Personalization: Email marketing enables segmentation of subscribers based on demographics, behavior, or preferences. This allows businesses to send targeted and relevant content to different segments of their audience, increasing the likelihood of engagement and conversion. Personalization further enhances the effectiveness of email campaigns by making messages more tailored to individual recipients.
Automation: With email marketing automation tools, businesses can set up automated workflows and campaigns based on triggers such as sign-ups, purchases, or specific actions taken by subscribers. Automation streamlines the process of sending timely and relevant messages, saving time and effort for marketers.
Effective for Customer Retention and Nurturing: Email marketing is instrumental in nurturing relationships with existing customers and encouraging repeat purchases. By consistently providing value and staying top-of-mind, businesses can foster loyalty and retain customers over the long term.
Overall, email marketing remains a powerful tool in the digital marketer’s toolkit due to its cost-effectiveness, scalability, measurability, and ability to drive engagement and conversions when executed strategically.
The history of email marketing traces back to the earliest days of the internet. Here’s a brief overview:
1970s-1980s: The precursor to modern email marketing emerged in the form of simple text-based emails sent by businesses to communicate with customers or prospects. However, these communications were typically one-way and lacked the sophisticated targeting and personalization features of contemporary email marketing.
1990s: With the rise of the internet and widespread email adoption, businesses began to recognize the potential of email as a marketing tool. The first known example of email marketing dates back to 1978 when Gary Thuerk, a marketing manager at Digital Equipment Corporation, sent the first mass email promoting DEC machines to 400 users via ARPANET. This event is often cited as the birth of email marketing.
1990s-2000s: As email technology advanced and email service providers emerged, businesses started sending more targeted and personalized email campaigns. However, the early days of email marketing were characterized by spammy and unsolicited emails, leading to concerns about inbox clutter and privacy.
2003: The CAN-SPAM Act was enacted in the United States to regulate commercial email messages and establish rules for sending and processing email marketing campaigns. This legislation aimed to curb spam and ensure that email marketing communications were sent responsibly.
Mid-2000s to Present: Email marketing evolved with the advent of sophisticated email marketing platforms and automation tools. These platforms offered features such as segmentation, personalization, A/B testing, and analytics, allowing marketers to create more targeted and effective email campaigns. Additionally, the growth of mobile devices led to the optimization of email marketing for mobile responsiveness.
Today: Email marketing continues to be a vital component of digital marketing strategies for businesses of all sizes and industries. With advancements in technology and data analytics, marketers can leverage email marketing to engage with customers, nurture leads, drive conversions, and build long-term relationships.
Throughout its history, email marketing has undergone significant changes and innovations, adapting to the evolving needs and preferences of consumers while also addressing regulatory concerns. Despite the emergence of newer marketing channels, email remains a powerful and cost-effective tool for businesses to reach and connect with their target audience.
Businesses can best use email marketing by following these key strategies and understanding what is email marketing the basics:
Build a Quality Email List: Start by building a permission-based email list composed of subscribers who have opted in to receive communications from your business. Offer incentives such as discounts, content upgrades, or exclusive offers to encourage sign-ups.
Segmentation: Segment your email list based on demographics, interests, purchase history, or engagement behavior. This allows you to send targeted and relevant content to different segments of your audience, increasing the effectiveness of your campaigns.
Personalization: Use personalization techniques to tailor your email content to individual subscribers. Address recipients by name, recommend products based on past purchases, or send personalized recommendations and offers to enhance engagement and conversion rates.
Compelling Subject Lines and Content: Write attention-grabbing subject lines that entice recipients to open your emails. Create valuable and engaging content that provides solutions to your subscribers’ pain points, offers helpful tips or resources, or showcases your products/services in an appealing way.
Mobile Optimization: Ensure that your emails are mobile-friendly and optimized for viewing on various devices. With the increasing use of smartphones and tablets, it’s essential to deliver a seamless experience across all screen sizes.
Call-to-Action (CTA): Include clear and compelling calls-to-action in your emails to prompt recipients to take the desired action, whether it’s making a purchase, signing up for an event, downloading a resource, or visiting your website.
Automation: Implement email marketing automation to streamline your workflows and deliver timely, relevant messages to subscribers. Set up automated welcome emails, drip campaigns, abandoned cart reminders, and re-engagement campaigns to nurture leads and keep subscribers engaged.
Analytics and Testing: Track the performance of your email campaigns using analytics tools and metrics such as open rates, click-through rates, conversion rates, and ROI. Use A/B testing to experiment with different elements of your emails, such as subject lines, content, images, and CTAs, to optimize for better results.
Compliance: Ensure compliance with relevant regulations such as GDPR and CAN-SPAM Act when sending marketing emails. Obtain consent from subscribers before sending commercial messages, provide an easy way to unsubscribe, and include a physical mailing address and clear identification of the sender in your emails.
By implementing these best practices, businesses can leverage email marketing to effectively engage with their audience, drive conversions, and achieve their marketing goals.
There are several popular email marketing platforms available, each offering various features and pricing plans to suit the needs of different businesses. Some of the best platforms for email marketing include:
Mailchimp: Mailchimp is one of the most widely used email marketing platforms, offering a user-friendly interface, customizable templates, segmentation options, automation features, and detailed analytics. It’s suitable for businesses of all sizes and offers a free plan with limited features, as well as paid plans with advanced functionality.
Constant Contact: Constant Contact is known for its ease of use and extensive library of professionally designed templates. It offers features such as list segmentation, automation, social media integration, and tracking tools. Constant Contact also provides educational resources and excellent customer support.
Campaign Monitor: Campaign Monitor is a robust email marketing platform that offers drag-and-drop email builders, customizable templates, automation workflows, segmentation capabilities, and detailed reporting. It’s suitable for businesses looking to create visually appealing and effective email campaigns.
HubSpot: HubSpot offers an all-in-one marketing platform that includes email marketing, CRM, marketing automation, and other tools. It provides features such as contact segmentation, personalized content, A/B testing, and integration with other HubSpot tools for a seamless marketing workflow.
Sendinblue: Sendinblue is a versatile email marketing platform that offers email and SMS marketing, transactional emails, marketing automation, and CRM tools. It’s known for its affordability, user-friendly interface, and advanced features such as retargeting ads and Facebook ads integration.
GetResponse: GetResponse is an all-in-one marketing platform that offers email marketing, landing pages, marketing automation, and webinar hosting. It provides features such as drag-and-drop email builders, segmentation, automation workflows, A/B testing, and detailed analytics.
ConvertKit: ConvertKit is designed specifically for creators, bloggers, and online entrepreneurs. It offers features such as customizable opt-in forms, automation rules, segmentation, and visual automation workflows. ConvertKit focuses on simplicity and effectiveness for building and nurturing email lists.
AWeber: AWeber is a popular email marketing platform known for its reliability and customer support. It offers features such as customizable templates, autoresponders, segmentation, automation, and integrations with other tools and platforms.
When choosing an email marketing platform, consider factors such as your budget, the size of your email list, the features you need, ease of use, customer support, and integration options with other tools you use for your marketing efforts. Many platforms offer free trials or free plans with limited features, allowing you to test them out before committing to a paid subscription.
The cost of email marketing can vary depending on several factors, including the size of your email list, the features and functionality you need, the frequency of your email campaigns, and the email marketing platform you choose. Here are some cost considerations:
Email Marketing Platform Fees: Most email marketing platforms offer tiered pricing plans based on the number of subscribers or the volume of emails sent per month. Prices typically start with a free plan or a low-cost entry-level plan for smaller businesses with limited needs. As your email list grows or you require more advanced features such as automation and segmentation, you may need to upgrade to higher-priced plans.
Additional Features and Add-Ons: Some email marketing platforms offer additional features or add-ons that come at an extra cost. These may include advanced automation workflows, A/B testing tools, CRM integration, transactional email services, dedicated IP addresses, or premium customer support.
Email Design and Content Creation: If you’re not creating your email campaigns in-house, you may incur costs for email design, copywriting, and content creation. This could involve hiring freelancers, agencies, or using template marketplaces to create professional-looking emails.
List Building and Acquisition: Depending on your marketing strategy, you may incur costs for list building and acquisition to grow your email subscriber base. This could include expenses for lead magnets, paid advertising, content marketing, or social media promotions to attract new subscribers.
Email Deliverability and Compliance: Ensuring high email deliverability rates and compliance with regulations such as GDPR and CAN-SPAM may require investing in tools or services for email verification, authentication, and compliance management.
Training and Education: Investing in training and education for yourself or your team to learn best practices, advanced strategies, and how to effectively use email marketing platforms can be another cost consideration.
Overall, while email marketing can be relatively inexpensive compared to traditional marketing channels, costs can add up depending on the scale and complexity of your campaigns and the resources you allocate to them. It’s essential to carefully evaluate your needs, budget, and ROI potential when planning your email marketing strategy and selecting the right tools and resources to support it.
Email marketing costs vary based on factors like email list size, platform fees, additional features, content creation, list building, compliance, and training. While it’s generally cost-effective compared to traditional marketing, expenses can accumulate. It’s crucial to assess needs, budget, and ROI potential when planning an email marketing strategy and selecting tools and resources.
Let’s delve deeper into these elements:
Email List Size: The size of your email list is a primary determinant of cost, as most email marketing platforms charge based on the number of subscribers. As your list grows, you may need to upgrade to higher-tier plans to accommodate more contacts.
Platform Fees: Email marketing platforms typically offer tiered pricing plans with varying features and limits. Entry-level plans may be affordable or even free for businesses with smaller lists and basic needs. However, as you require more advanced features like automation, segmentation, or A/B testing, you may need to invest in higher-priced plans.
Additional Features and Add-Ons: While basic plans cover essential email marketing functionalities, you might incur extra costs for advanced features or add-ons. These could include tools for advanced automation workflows, CRM integration, transactional email services, or premium support.
Content Creation: Creating compelling email content, including design, copywriting, and multimedia elements, can incur costs if you’re outsourcing these tasks to freelancers, agencies, or template marketplaces. While some businesses handle content creation in-house, others invest in professional services for high-quality campaigns.
List Building and Acquisition: Growing your email subscriber base often involves investments in list building and acquisition strategies. This could entail expenses for lead magnets, paid advertising campaigns, content marketing efforts, or social media promotions aimed at attracting and converting new subscribers.
Email Deliverability and Compliance: Maintaining high email deliverability rates and complying with regulations like GDPR and CAN-SPAM may require investing in tools or services for email verification, authentication, compliance management, and regulatory consultations.
Training and Education: Investing in training and education for yourself or your team is crucial for mastering best practices, advanced strategies, and maximizing the effectiveness of your email marketing efforts. Costs may include attending workshops, courses, or hiring consultants to enhance your expertise.
While email marketing is generally considered cost-effective compared to traditional marketing channels, these expenses can accumulate based on the scale and complexity of your campaigns and the resources you allocate to them.
Therefore, it’s essential to remember what is email marketing the basics carefully to evaluate your needs, budget, and potential return on investment when planning your email marketing strategy and selecting the right tools and resources to support it. Keep things simple start with the basics first and go step by step has your business grows and you learn more.
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